Contact Us

Have questions about Diamond Rush or need assistance? Our team is ready to help you shine bright in your gem-hunting adventures!

Get in Touch

Contact Person

Jeremy Johnson

Address

Unit 1713 Box 8109
DPO AA 98125
United Kingdom

Send Us a Message

Working Hours & Information

Customer Support Hours

  • Monday - Friday 9:00 AM - 6:00 PM (GMT)
  • Saturday 10:00 AM - 4:00 PM (GMT)
  • Sunday Closed
  • Bank Holidays Closed

Response Times

  • General Inquiries Within 24 hours
  • Technical Support Within 48 hours
  • Partnership Requests Within 3-5 business days
  • Press Inquiries Within 2 business days

Additional Information

For urgent matters outside of normal business hours, please use our in-game support feature or email [email protected] with "URGENT" in the subject line.

Our team speaks English, French, German, Spanish, and Japanese. Please indicate your language preference in your communication if it's not English.

For business and partnership inquiries, please include detailed information about your proposal to help us respond more effectively.